◆ Challenge
High lead volume across channels led to slow follow-ups, inconsistent qualification and missed viewings.
◆ Solution
An intake copilot that parses inquiries, extracts entities (budget, area, move-in date), asks missing questions, scores intent and books viewings via calendar integration. Syncs all interactions into the CRM and flags high-intent leads.
◆ Impact
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Response time↓ Minutes → Seconds
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No-reply leads↓ Drop-off
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Qualified viewings↑ Rate
◆ Tech Stack
Flask, Postgres, LLM/NLP, WhatsApp/API, Email Ingest, Calendar Webhooks, CRM Integration